Flight cancelled due to weather-conditions? Know how travel insurance can help

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Recent flight cancellations in Indian cities due to dense fog have left many passengers stranded and their plans in disarray. In response to these disruptions, the Union Civil Aviation Ministry issued a directive urging airlines to prioritize passenger welfare amid rising cancellations.

While there are still guidelines for flight cancellation and delay compensation, passengers need to understand the importance of travel insurance in such scenarios.
Vivek Chaturvedi, CMO and Head of Direct Sales at Digit General Insurance explained it travel insurance plans they include various covers to protect travelers against weather disruptions or natural calamities, a critical aspect as unexpected circumstances become more and more common.

Here are some key aspects regarding coverage:

trip cancellation: If the passenger decides to cancel the trip due to fire, storm or any other natural calamity at the destination he is visiting, the insurer will pay for any flight, hotel, or other travel expenses without reimbursement up to the sum insured . in order .

Similarly, if the flight is canceled by the airline due to fog or any other natural calamity, the insurer will pay the cost of the air ticket up to the sum insured in case no refund is available from the end of the airline.

flight delay: If the flight is delayed until certain hours due to bad weather, the insurer will pay the sum insured mentioned to cover their expenses or needs during the delay period.

Connection failed: If the passenger misses a pre-booked onward connecting flight due to a delay caused by the airline due to any inclement weather and are not arranged by the airline to help the passenger reach the next destination, the The insurer will pay for any extra reasonable accommodation. and the travel costs one may incur to reach the next destination.

Trip Abandonment: This coverage is typically available to international travelers. Under this guarantee, if a passenger has to interrupt the trip due to a natural calamity and is unable to obtain reimbursement for flights, hotels, scheduled excursions, etc., the insurer up to the sum insured will assume unused part of the trip for which the payments have already been made.

Chaturvedi also detailed the complaint process.

He said customers can register their claims once the delays exceed a specified time.

“The customer needs to load his boarding pass and the amount is credited in a few hours. For any other type of claim, the insurer only needs to get in touch with the insurer by phone, email or WhatsApp to register the claim. the type of claim, the insurer may seek a few additional documents to establish the loss or expenses incurred. The claim is processed and paid since,” Chaturvedi told CNBC-TV18.com.

A look at the travel insurance policies available in India

(Source: Groww)

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