Animal care clinic specializing in reactive pets open in GR

While the clinic specializes in reactivity, you do not need to have a reactive pet or a referral to come.

GRAND RAPIDS, Mich. – Sometimes our furry friends are more reactive in certain situations and settings like the vet’s office.

That can trigger an intense response from your pet.

Now there is a new clinic in Grand Rapids that specializes in treating your reactive dog or cat.

Located on Plainfield Avenue is the Reactive referral center.

Dr. Tracy Paukette, a veterinarian with more than 25 years of experience, opened the clinic in December.

“I saw that there was a need to help owners and also dogs and cats that have reactivity problems, both at home and, of course, in the veterinary sector,” said Paukette.

The staff here understand body language and are trained to care for animals with high fear, anxiety and stress.

“A lot of animals are not cared for, especially cats, because they were considered ‘bad’ or difficult to handle. And it’s all because of fear. They’re just wrong,” said Paukette.

Patients are treated one at a time, usually in the wide open space of the lobby.

Treats like cheese and whipped cream are used to keep your furry friend happy.

“It’s highly individualized, choreographed care. So, I know before they come in here, their likes and dislikes, and I know as much about their medical health as their emotional health. So, we look at every piece of it ” said Paukette.

The clinic provides wellness care, including vaccines, blood work and X-rays.

In May, services will be offered for pain such as laser treatment, acupuncture and other chiropractic needs.


“We find that pain is such a big link with behavior. And, of course, quality of life. And pets are not good at letting you know when they’re hurt,” said Paukette.

While the clinic specializes in reactivity, you do not need to have a reactive pet or a referral to come.

“We take in puppies and kittens because we want to see them when they’re babies. So if we leave them, you know, well, a lot of times we set them up for success,” Paukette said.

The staff said their mission at the Reactive Referral Center is to create a safe space for each animal and their family.

Surgical and dental services will begin this summer and there is an open house scheduled for June 22.

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