According to Phocuswright’s latest US consumer travel reportthe population of travelers in the United States has reached its highest point ever in 2022, with 178 million people making trips.
And there is no sign of the pace slowing down.
According to Allianz Partners USvacation spending this summer reached a record $214 billion as consumers took more frequent and more expensive trips.
But while travel volume is high, so is anxiety and frustration. As savvy providers look for ways to create a more positive experience for their customers—and drive loyalty along the way—travel insurance can be a critical part of that strategy.
In a discussion with PhocusWire editor-in-chief Mitra Sorrells, Allianz Partners US CEO Jeff Wright discusses how insurance can be a valuable aid to travel providers, giving consumers the confidence to complete a purchase and then support and service if things go wrong.
Wright also shares some of the innovations Allianz Partners US is developing for things like telemedicine and mobile device reception.
Watch the full discussion below.
The role of travel insurance for customer experience and loyalty
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